Spotscan+ FAQs

Is this tool right for me?

If you are looking for a more comprehensive daytime and nighttime routine, simply upload a selfie to start using Spotscan AI skin analysis that will help identify your skin’s unique strengths as well as areas for improvement and provide a full routine.

How long does it take to use the tool?

Spotscan AI shouldn’t take more than a few minutes to complete.

Do you have to download an app to use the tool?

No, you do not have to download an app to use the tool since it can be found on the La Roche-Posay website. We recommend using the tool on your mobile device since you will need to take a selfie.

Can I save my results?

If you voluntarily provide La Roche-Posay with your name and contact information, or you sign up to receive promotional messages from La Roche-Posay, any information you provide while using the tool (i.e., skin type, skin sensitivities, skin concerns, age), the results of the analysis (i.e., calculated age, calculated skin concerns), the skin report shown to you (i.e., skin analysis on key skin attributes), and all recommendations will be stored within your profile at La Roche-Posay. Your results will also be emailed to you.

Is my picture stored?

La Roche-Posay only briefly stores your selfie. Once the information is returned to you, your selfie is deleted from the central cloud-based hub (generally within a matter of seconds of completion of the analysis).