Customer service

Due to an increase in contact volume due to COVID-19, we are experiencing delays in handling customer inquiries.
We appreciate your patience as we work towards regular turnaround times.

Online Orders
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Member Benefits
  • Email notifications on special offers, new products and events
  • Professional skincare partner offers and announcement emails
  • Save product info in My Favorites section
  • Saved order content & history for easy reference and re-order
How To Join
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My Favorites
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Maximum Purchase Policy
Why are there multiple charges on my credit card?
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Order Processing
Hazardous Materials & Shipping Restriction
Returns and Exchanges
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What is Diversion?
Why is Diversion Bad?
Are You in Danger?
Who is Diverting Products?
What Can You Do to Help Stop Diversion?
Anti-Diversion Procedures and Policies
Animal Testing